John Mark Swartz is an experienced professional with a diverse background in operations, quality assurance, and consultancy. Swartz served in the Office of Administration for Pennsylvania from February 2007 to December 2010 as a Continuity of Operations and Government Planner, where responsibilities included managing the IT Continuity of Operations Plan and leading the planning team for incident management. From December 2010 to January 2015, Swartz worked as a Quality Assurance and Release Manager for the Pennsylvania Liquor Control Board, overseeing QA processes and testing for Oracle Point of Sale systems across numerous stores. Currently, Swartz is a Senior Consultant and SCRUM Master at Celerity, focusing on business acceleration and technology adoption. Education includes a Tactical Aircraft Maintenance Specialist degree from the United States Air Force, several certificates in business fundamentals and leadership from Syracuse University, and additional studies in education, chemistry, and computer support.
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