Alexandre Pinheiro is a skilled Service Reliability Engineer Level 2 currently employed at Celfocus since July 2023, with prior experience as an Application Support Analyst at McKinsey & Company and InfoNet earlier in 2023. Alexandre also held the position of Application Support Analyst - Support at Contentserv from July 2021 to January 2023, and worked as a Técnico Informático at Aubay and GrupoCMC - CognicaseManagementConsulting from June 2018 to June 2018. With a background that includes extensive involvement in identity management and application support, Alexandre's expertise encompasses user support, application maintenance, and implementation of identity and access management solutions, prominently collaborating on projects for Energias de Portugal (EDP). Alexandre's career began in helpdesk support at CGI from 2010 to 2012, complemented by educational credentials from IADE, where studies took place from 2001 to 2006.
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