André Mira is an experienced Oracle Siebel CRM Consultant with a career spanning over a decade, currently working at Celfocus since October 2016 and Novabase since July 2014. André has worked extensively with major clients such as Galp Energia and Portugal Telecom, focusing on order management, troubleshooting, and the development of business services and workflows. André has a proven track record in implementing quality assurance processes and participating in user acceptance testing. Previous roles include web development and computer technician positions, showcasing a diverse skill set in IT and software development. Educational qualifications include a Licentiate Degree in Informatics and various certifications, including ITIL and Siebel 8 Consultant Certified Expert.
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