Miguel G. is an experienced Software Architect with a background in developing omnichannel solutions for telecommunications and banking sectors. Currently, Miguel G. is employed at Celfocus, overseeing the Omnichannel Product to enhance customer journeys. Prior to this role, Miguel G. worked at Novabase, where contributions included the Wizzio product designed for seamless customer interactions across multiple channels, along with tailored solutions for a large US financial institution utilizing IBM's Watson technology. Miguel G.'s technical expertise encompasses various programming languages and technologies, including Java, Python, and IBM Watson. Educational qualifications include a Master of Science in Bioinformatics from Faculdade de Ciências da Universidade de Lisboa and a degree in Computer Science from Universidade Nova de Lisboa.
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