Loan Tran is an experienced contact centre management and business leader with over 17 years in the financial services industry. They have held various roles, including Business Unit Manager at ACS and HRD Manager at Ocwen Financial Corporation. In their current position as Director of Call Center Operations at Celink, Loan focuses on streamlining operations and enhancing organizational efficiency. Throughout their career, they have demonstrated strengths in relationship building and leadership, particularly in dynamic, fast-paced environments.
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