Jamie McDonnell is an accomplished Customer Success Leader with over 10 years of experience in driving team excellence and client success within SaaS companies across global markets. Jamie has held various significant roles, including Director of Customer Success at Okta, where they managed a diverse team and oversaw strategy for over 90 customers with substantial ARR. Currently, Jamie serves as the Founder and CEO of McMara Ltd. and as the Director of Customer Success for Cellebrite, while also continuing to volunteer with Cancer Research UK. Jamie's educational background includes a BSc(Hons) in Product Design and Development from the University of Salford.
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