David S. is a specialist in remote service operations management with over 20 years of experience in driving business growth and coaching large teams across multi-site operations. They have held various leadership roles, including Operations Manager for HSB Engineering Insurance, where they oversaw nine regional teams, and Head of Service for Celli Group. David has managed P&L responsibilities up to £16M and has a strong focus on customer experience, compliance, and team development. Their educational background includes a Bachelor of Arts in Applied Management and a Postgraduate Diploma in Psychology, both from the University of Sunderland. Currently, David continues to excel in operational leadership roles, combining strategic vision with hands-on experience to deliver high-performance outcomes.
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