Alexander Griffiths

Sr. Director, Customer Success — Enterprise at Celtra

Alexander Griffiths has a diverse work experience history. Alexander currently holds the position of Sr. Director, Customer Success – Enterprise at Celtra since August 2023. Prior to that, they have held the roles of Director, Customer Success – Enterprise and Sr. Customer Success Manager – Enterprise at the same company.

Before joining Celtra, Alexander worked as a Senior Account Manager at Coast Digital from August 2018 to February 2020. Alexander also worked as an Account Manager at Adylic (an Omnicom agency) from February 2018 to August 2018.

Earlier in their career, Alexander served as an Account Manager at Coast Digital from November 2016 to January 2018. Alexander also gained experience as an Account Manager and Account Executive at Focus Integrated from August 2015 to November 2016 and from April 2014 to August 2015, respectively.

Alexander's professional journey started as an intern at Feref in August 2013, where they worked until September 2013. Overall, Alexander has acquired extensive experience in customer success management and account management.

Alexander Griffiths completed their Professional Diploma in Marketing from CIM | The Chartered Institute of Marketing in 2015-2016. Alexander also holds a Bachelor of Arts (BA) degree in Communication and Media Studies from the University of East Anglia, obtained from 2010 to 2013. In addition, Alexander obtained a Foundation degree in Communication and Media Studies from Goldsmiths, University of London, completed in 2008-2009. Alexander has also obtained several certifications, including Certified Customer Success Manager (CCSM) Levels 1-5 from SuccessHACKER. Alexander has also completed a certification in Google Analytics.

Links

Timeline

  • Sr. Director, Customer Success — Enterprise

    August, 2023 - present

  • Director, Customer Success — Enterprise

    August, 2021

  • Sr. Customer Success Manager — Enterprise

    February, 2020

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