Brian Hendricks, MBA, is an accomplished professional with extensive experience in technical support and management within the healthcare sector. Currently serving as the Product Owner for the Customer Online Platform at AmerisourceBergen since May 2009, Brian has held various roles including Manager of Systems Support and Help Desk Supervisor, where responsibilities included providing 24/7 user support, managing teams, and ensuring efficient resolution of technical issues. Prior experience as Help Desk Manager at Bellco Drug Corp. contributed to a robust foundation in helpdesk operations and project management. Brian holds an MBA in Management Information Systems and a B.B.A. in Business Management with a focus on Marketing from Adelphi University.
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