Amanda Muñoz is currently the Head of Business Project for Customer Experience at Cencosud S.A., where they lead the area of business projects focused on customer experience, ensuring effective implementation and ongoing improvement. Previously, Amanda held various positions at Cencosud S.A. including IT Project Leader and Head of Business Projects, managing both technological projects and strategic initiatives within the company. Amanda completed a degree in Connectivity and Networks at Universidad Tecnológica de Chile and has pursued additional certifications in project management and digital transformation at Universidad de Chile.
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