Karla Puicón is an experienced professional in employee experience and HR analytics, having held various roles at Cencosud S.A., including Jefa de Gestión Humana and Trabajadora Social from 2015 to 2019. Previously, they worked at Thunderbird Resorts and UNICON - Profesionales en CONCRETO. Puicón holds a degree in Social Work from Universidad Nacional Mayor de San Marcos and has pursued several specialized programs, including coaching leadership and employee experience management. Currently, they are enrolled in a Diplomado in Gerencia Social at Universidad Nacional Mayor de San Marcos and a specialized course on human factors at Universidad Peruana de Ciencias Aplicadas.
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