Ridhi Dhingra is a Customer Success Manager at Cendyn since August 2025, with prior experience as a Customer Success Specialist at RateGain from May 2023 to July 2025, where responsibilities included client onboarding, performance analysis, and revenue optimization within the travel tech sector. Ridhi also held multiple roles at The Oberoi Group from March 2016 to April 2023, culminating in the position of Senior Supervisor Loyalty, focusing on customer loyalty program development and cross-functional collaboration. Ridhi holds a Bachelor of Business Administration from Guru Gobind Singh Indraprastha University, a Master of Business Administration in Human Resources Management from The ICFAI University, and a Post Graduate Diploma in Digital Marketing from NMIMS CDOE.
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