Ben Bower

Manager, Customer Success

Ben Bower currently serves as Manager of Customer Success at Cengage Group, leading the Secondary (K-12) Customer Success Account Specialist team at National Geographic Learning, with a focus on ensuring school districts in the United States are effectively utilizing Cengage's digital platforms. Prior experience includes a role as Sr. Digital Solutions Coordinator at Cengage, providing strategic account support to K-12 educational institutions. Ben also served as a Graduate Teaching Assistant at Eastern Michigan University, instructing college speech courses, and held various managerial positions, including Barista Manager at Coffee House Creamery and Shift Manager at Goodrich Quality Theaters. Ben holds a Master's degree in Communication and a Bachelor's degree in Political Science from Eastern Michigan University.

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