Jonathan González is a User Experience Researcher at Cengage Group, where they lead generative AI market research initiatives aimed at enhancing platform engagement and user satisfaction. They previously held positions such as UX/UI Designer/Researcher at Sharenthood and User Experience Designer at General Assembly, where they focused on aligning product development with user needs. Jonathan has a Bachelor's Degree in Industrial and Product Design from Escuela de Artes Plásticas de Puerto Rico and a Certificate of Completion in User Experience Design from General Assembly. In earlier roles, they successfully launched numerous products as a Product Designer at 4th and managed operations at NITECORE® Store, boosting productivity across e-commerce platforms.
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