Kyle Thomas is an accomplished IT support professional currently serving as an IT Support Specialist and previously holding roles as Customer Technical Support Lead and Technical Support Agent at Cengage Group since August 2020. Prior experience includes positions at Wolters Kluwer, AT&T, and Fiserv as a Technical Support Agent, along with a background in customer service as a Food Server at Golden Krust. Kyle's foundational experience began as a Cooperative Education Student at GTRI Electronic Systems Laboratory. Kyle earned a Bachelor of Science in Computer Science from Kennesaw State University, having previously attended Southern Polytechnic State University.
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