Matthew Euesden is an experienced IT professional currently serving as IT Manager at Cengage Learning (EMEA) since July 2005, where leadership includes managing a UK-based team that provides IT services to 250 employees across the EMEA region and overseeing a Help Desk operation focused on Incident and Problem Management. Prior to this role, Matthew was a Client Services Manager responsible for a team of IT Support Analysts and technical escalations. Previous experience includes serving as Desktop Team Leader at Computacenter UK Ltd, where management involved overseeing a team of Desktop Analysts during the transition of Abbey National bank to Santander, and a series of roles at Ladbrokes, culminating in the position of Support Team Leader. Matthew began a career in technical support at Barnet College, after earning a degree in IT and Engineering from London South Bank University.
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