Monica Werner is an accomplished Account Manager at Cengage Group, specializing in professional services for a prominent education technology company, effective October 2023. Previously, Monica served as a Customer Success Account Manager at Greenlight Guru, managing a substantial portfolio and optimizing customer satisfaction metrics. With experience as an Executive Advisor at 15Five and a People Insights Consultant at Emplify, Monica has demonstrated expertise in employee engagement and performance management. Earlier roles include Sales/Marketing & Solutions Mastermind at Bonfire Training, Key Account Manager and Director of Sales at PhonePRO, Sales Representative at Wausau Insurance, and Account Executive at RCI. Monica holds a BA in Communications from Indiana University Bloomington.
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