Monique Reece

Monique Reece is an accomplished author and professional speaker with extensive experience in human relations, marketing strategy, and customer experience. Currently serving as an author at Cengage, Monique has written widely used textbooks, including "Effective Human Relations: Interpersonal and Organizational Applications." Previous roles include Chief Learning Officer at ServiceSource, and leading positions at AiVante, MarketSmarter, and Avaya, where Monique contributed to significant revenue growth and strategic development. Monique has also served as an adjunct professor at prominent business schools, imparting knowledge in customer experience and strategic marketing, and has written columns for industry publications. With a strong background in consultancy and corporate training, Monique is recognized for providing engaging content at various conferences and events.