Olive Mitchell

Olive Mitchell currently serves as the Director of Service Experience at GALE, a position held since September 2021. Prior to this role, Olive accumulated extensive experience at Cengage Learning, working as the Manager of Wholesale & Library Direct Customer Support from July 2002 to the present. Earlier in the career, Olive held the position of Lead Program Manager at Minacs, formerly known as Phoenix Group, from 1993 to 2002.