Brian Lopez is an accomplished director in operations and contact center leadership, currently serving as the Director of Customer Service at Centene Corporation. With extensive experience in managing teams and projects, they previously held positions such as Director of Operations at American Directions Research Group and Director of Data Collection Services at SSRS. Their career includes a strong focus on performance, efficiency, and team development across various organizations. Brian is pursuing a degree in Business Administration and Management at Concordia University-River Forest.
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