Dee Kohler is a seasoned professional with extensive experience in customer service and operations within the healthcare industry. Notable roles include Vice President of Customer Service at Blue Cross Blue Shield of Nebraska, where Dee introduced call center principles and developed quality assessment processes. As Sr. Director of Member & Provider Services at Centene Corporation, responsibilities include overseeing dual membership products for Medicare and Medicaid. Previous positions include leadership roles at Prime Therapeutics, Vertrue, and Ensocare, all focused on enhancing service excellence and operational efficiency. Dee holds a Bachelor of Science in Office Management/Communications from the University of Nebraska-Lincoln.
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