Emily Torres

Emily Torres is an experienced professional in compliance and quality assurance, currently serving as Manager of Issues and Complaints-CTM at Centene Corporation since January 2022, and previously holding the position of Senior Compliance Analyst at the same company. With a diverse background that includes roles such as Quality Assurance & Compliance Analyst at CommuniCare Health Centers and various compliance positions at Centene Corporation, Emily has developed expertise in Medicare compliance reporting, auditing processes, and customer service quality checks. Additionally, Emily has experience in customer service leadership and sales support, having worked as an Inside Channel Account Manager at Anixter and led a team of Customer Service Representatives. Currently pursuing a degree in Business Administration and Management at San Joaquin Delta College, Emily continues to build a robust foundation in the field.