Gioia Roy

Gioia Roy is a seasoned professional currently serving as Senior Manager of Contact Center Operations at Centene Corporation since January 2019, where responsibilities include managing interpretation vendors and standardizing processes for effective vendor oversight. Previous roles at Centene Corporation involve program management focused on enhancing vendor oversight and driving Medicare Stars initiative improvements. Prior experience includes positions at WellCare Health Plans, where Gioia Roy handled marketing communications for Medicare and Medicaid programs, and roles at SonicPrint.com, Music with Mar., and the UCF Foundation in various marketing and fundraising capacities. Gioia Roy holds a Bachelor of Science in Interdisciplinary Studies from the University of Central Florida.