Centene
Gioia Roy is a seasoned professional currently serving as Senior Manager of Contact Center Operations at Centene Corporation since January 2019, where responsibilities include managing interpretation vendors and standardizing processes for effective vendor oversight. Previous roles at Centene Corporation involve program management focused on enhancing vendor oversight and driving Medicare Stars initiative improvements. Prior experience includes positions at WellCare Health Plans, where Gioia Roy handled marketing communications for Medicare and Medicaid programs, and roles at SonicPrint.com, Music with Mar., and the UCF Foundation in various marketing and fundraising capacities. Gioia Roy holds a Bachelor of Science in Interdisciplinary Studies from the University of Central Florida.
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Centene
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Centene Corporation is a multi-national company that provides high-quality healthcare services to members in all 50 states and around the world. Since its founding in 1984, Centene has worked to transform the health of communities, one person at a time. Centene is the largest Medicaid managed care organization in the country and provides a portfolio of services to government sponsored healthcare programs.