Gracie Lopez is a skilled professional with extensive experience in office coordination and quality assurance. Currently serving as a Quality Specialist I at Centene Corporation since September 2019, Gracie conducts over 30 outbound calls daily to assist members with appointment scheduling and benefit inquiries. Previously, Gracie held roles as an Office Coordinator at both Centene Corporation and Lutherans Services Florida, where responsibilities included managing office operations, developing program guidelines, and supporting administrative functions. As an Executive Administrative Assistant at PEMEX Procurement International, Gracie managed travel arrangements and financial reporting for the Vice President. Gracie's career began at the Houston West Chamber of Commerce as a Membership Administrator, focusing on membership processing and reporting. Gracie is pursuing a Master of Business Administration at the University of Phoenix, building on a Bachelor's degree in Management and an Associate's degree in Bilingual Business.
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