Hernando A. Ramirez is a Senior Manager in Enrollment Operations, bringing over twelve years of experience in healthcare insurance operations. They possess a strong background in strategic analysis, compliance, and client service excellence, overseeing enrollment for more than 3.8 million Medicaid members across seven states. Hernando has excelled in driving regulatory compliance, implementing state contracts, and enhancing data analysis capabilities through management-level dashboards. Previously, they held various positions at Centene Corporation, where they demonstrated expertise in data integrity, quality assurance, and staff mentoring. Hernando holds a Bachelor's degree in Criminal Justice and a Professional Master's in Business Administration with a focus on International Business from Florida Atlantic University.
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