Jenn Wead is a seasoned professional with extensive experience in the healthcare and customer service sectors. Currently serving as Claims Training Supervisor at Centene Corporation since October 2020, Jenn is focused on enhancing service delivery within healthcare. Prior to this role, Jenn spent 20 years at Blue Shield of California, progressing from Senior Trainer to Concierge Supervisor in the Customer Care division, emphasizing employee coaching and mentorship. Jenn's leadership experience is further demonstrated through roles such as President of the Folsom High School PTA and Secretary on the North Valley Sports Booster Club board, alongside a background in coaching youth cheerleading. Earlier career positions include Mortgage Banker at Coastal Pacific Mortgage and Assistant Office Manager for Karl R. Clayson, M.D. Jenn's educational background includes studies at Sierra College and Sacramento State College of Business.
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