Jon Frederick is currently the Director of Quality Program Strategy at Centene Corporation, where they focus on enhancing Marketplace member experiences. Previously, Jon held roles at Humana, including Senior Professional in Consumer Experience and Lead of Consumer Experience for Humana Military, where they successfully led initiatives that improved consumer interactions and drove significant cost savings. Jon's earlier experience includes serving as the Lead Project Coordinator at FedEx Office, contributing to their project management capabilities. Jon is pursuing a Bachelor's degree in Economics and Business Administration at Indiana University Southeast.
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