Jose Ramirez

Jose Ramirez has extensive experience in operational strategy and excellence within the healthcare industry, currently serving as Senior Director of Operational Strategy and Excellence at Centene Corporation since July 2011, overseeing over 450 employees across Call Center, Provider Data Management, and Credentialing Departments. Prior to this role, Jose held leadership positions at CVS Caremark Corporation and Aetna, managing call center operations for Pharmacy Benefit Management Mail Order Delivery. Jose began a career in customer service management at Vista Healthplan, where a team of customer service representatives was led. Jose earned a Bachelor of Arts degree from the University of Massachusetts Boston.