Mark Leiker is an experienced professional with a diverse background in member engagement, customer service operations, and content marketing. Since June 2012, Mark has worked at Centene Corporation, progressing from a Member Resolution Specialist to a Senior Manager overseeing member outreach programs. Prior experience includes managing call center operations and consulting on healthcare benefits for small businesses. In addition to corporate roles, Mark is a Freelance Writer specializing in travel-related content and has a background in sales, retail management, and military service with the US Army. Mark holds a Journeyman certification in HVAC/R and SCUBA instructor credentials.
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