Mike Davis is an experienced IT leader with a 22-year history of managing operational, development, and technical support teams. They served as Director of IT Support at Universal American from 2010 to 2017 and, since 2020, have been the Director of Service Desk & Shared Services at Centene Corporation, overseeing a team that supports over 80,000 workers. At Centene, they significantly transformed the Level 2 Service Desk operations, implementing new technology and revamping processes to enhance service delivery. Prior to Centene, they held the position of Senior IT Manager at WellCare Health Plans from 2017 to 2020.
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