RL

Rick Leffingwell

Major Incident Manager

Rick Leffingwell is an experienced Major Incident Manager at Centene Corporation, formerly managing incidents for Wellcare Health Plans since January 2020. Responsibilities include prioritizing major incidents, ensuring proper escalation procedures are followed, leading incident resolution processes, and communicating status to senior leadership. Previously, Rick held roles as Incident Problem Manager at WellCare Health Plans and Business Analyst at Universal American, with earlier experience in indirect sales and distribution at Cricket Communications and customer service management at KB Home. Rick holds a Bachelor's degree in Management Information Systems from Sam Houston State University.

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