Scott Falls

Scott Falls is an experienced manager in technical support services with a tenure at Centene Corporation since April 2014, where roles include Manager of Tech Support Services and Information Technology Service Desk Manager. Responsibilities encompass planning and directing service desk activities, developing guidelines to enhance service quality, and leading technical support projects. Previous experience includes positions as a Desktop Support Engineer for the City of Merced, Technical Service Admin at US Script, Help Desk Analyst at Saint Agnes Hospital, and Security Officer at AAA Security. Scott Falls possesses a solid background in troubleshooting and managing IT inquiries, ensuring effective resolution of technical issues. Education was completed at Redwood High School from 2001 to 2005.