Shauna Leis

Shauna Leis is a dedicated professional with a strong focus on enhancing customer experiences and addressing member pain points. Currently serving as the VP of Organizational Training, Member and Provider Services at Centene Corporation, Shauna has held various leadership roles including Senior Director and Vice President of Client Services at Everise, and Customer Service Operations Manager at Amazon. With extensive experience in process improvement and organizational training, Shauna has contributed to companies like Senture, LLC and Lexmark International. Shauna earned a Master of Engineering in Chemical Engineering from the University of Louisville, further solidifying a robust educational background.