Lex Smith

Lex Smith is a seasoned professional with extensive experience in customer experience analysis, marketing management, and trauma-informed training. Currently serving as a Customer Experience Analyst at the Center for Internet Security and an Adjunct Instructor at Fox Valley Technical College, Lex excels in conducting surveys, analyzing customer data, and providing specialized training for trauma-informed care. Previous roles include Independent Consultant for the National Center for Missing & Exploited Children, Chief of Operations at Erase PTSD Now, and Product Owner at The Belonging Co, where Lex demonstrated a proven track record in program management, stakeholder engagement, and significant enhancements in user experience and outreach. Lex holds a Bachelor of Arts in Psychology from Lee University and is dedicated to developing initiatives that support victims and advocates in the field of sexual exploitation.