Alejandro Arciniegas is an accomplished executive with extensive experience in operations, strategic planning, and business growth across various industries. Currently serving as COO at Center Source Group since January 2025, Alejandro leads operational strategy to enhance scalability and client satisfaction. Previously, as VP Operations-Country Lead at Optum from June 2022 to September 2024, Alejandro was responsible for driving significant growth in Colombia with full P&L accountability. Alejandro's leadership at SYKES Costa Rica from 2014 to 2021 resulted in a substantial workforce expansion and improved profitability through digital transformation. With earlier roles at Microsoft, Dell, and other notable companies, Alejandro has consistently achieved operational excellence and enhanced customer experiences. Alejandro holds an MBA in Finance and Marketing from the University of St. Thomas and a degree in Industrial Engineering from Pontificia Universidad Javeriana.
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