Carol Pace is a Lead Business Analyst with over 20 years of experience in business analysis, consulting, and IT training across various industries such as utilities, criminal justice, and higher education. Currently, Carol works at Center Parcs UK & Ireland, where key responsibilities include business process improvement and stakeholder management. Previously, Carol has held roles at notable companies like BAE Systems and Scottish Government, contributing to projects involving digital transformation and change management. A graduate of the Open University with a foundation degree in IT, Carol has developed expertise in requirements gathering, test scripting, and team management, excelling in both Waterfall and Agile methodologies.
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