Stephen Ieraci

Stephen Ieraci is a seasoned Business Analyst and Client Services Engineer at Centeva since January 2020, focusing on translating business needs into project requirements and performing gap analysis to identify improvements. Previously, as a System Analyst at Good Shepherd Services, responsibilities included system analysis and enhancement of the Learning Management System, alongside documentation and user support. At Mizuho, Stephen created standard operating procedures and developed a tracking system for HR processes while presenting cost-benefit analyses to business leaders. Earlier roles encompassed IT and web development at Absolute Kitchen and Granite, and customer service as a Call Center Agent at College Bound Network. Stephen Ieraci holds a Bachelor of Science in Information Systems and Informatics with a Business concentration and a Marketing minor from the City University of New York-College of Staten Island, completed in 2018.