Latoya Jackson

Latoya Jackson is a seasoned Program Manager at CenTrak, where they lead implementation and customer success initiatives for high-impact healthcare technology projects across the U.S. With over 15 years of experience in customer service, project management, and team leadership, Latoya excels in enhancing client experiences and driving results through collaboration. Their previous roles include Escalation Manager at Onyx and Customer Fulfillment Manager at CenTrak, where they significantly improved customer satisfaction and operational efficiency. Latoya holds a Bachelor of Business Administration in Project Management from Southern New Hampshire University.