Central Highlands Water is a regional water corporation that provides high quality drinking water, sewerage, trade waste and recycled water services through 62,763 water supply connections and 52,714 wastewater service connections to more than 130,000 people. The organisation is one of 19 state-owned water businesses operating under the guidance of the Victorian Water Act.

Utilities

Water

Central Highlands Water

Central Highlands Water's headquarters in Wendouree, Australia

Jeff Haydon Be Gaicd Fgia

Janelle Burns

Kristin Carter

John Frdelja

Hayley Cassells

Glynn Atkinson

Alison Pitcher

The Managers and Team Leaders at Central Highlands Water oversee various strategic and operational functions including asset management, growth and development, risk and governance, financial accounting, maintenance, customer service, data analytics, ICT infrastructure, health, safety, and procurement. They ensure the effective delivery of high-quality water and wastewater services, drive organizational growth, and maintain compliance with regulatory standards under the Victorian Water Act. Each member plays a crucial role in their respective areas to support the overall mission of providing reliable and sustainable water solutions to the community.

Managers and Team Leaders

The Business Operations team at Central Highlands Water ensures efficient and effective support across various functional areas. This team handles credit management, oversees strategic procurement processes, addresses human resources needs, coordinates customer billing, and provides business analysis to enhance operational performance and customer satisfaction.

Business Operations

The Communications and Engagement Team at Central Highlands Water is responsible for developing and implementing communication strategies to effectively engage with customers, stakeholders, and the community. The team ensures transparent information sharing about water services, infrastructure projects, and environmental initiatives, enhancing public understanding and trust in the organization's operations.

Communications and Engagement Team

The Engineering team at Central Highlands Water focuses on ensuring the reliability and efficiency of water and wastewater services. They manage automation systems, address non-revenue water issues, and plan for future network growth and capacity. Their expertise supports the sustainable delivery of high-quality water services to over 130,000 people.

Engineering

The Technology And Digital Services team at Central Highlands Water is responsible for overseeing the corporation's information and operational technology infrastructure. This includes managing IT and cybersecurity operations, enhancing customer experience through digital services, and ensuring the safe and efficient delivery of water-related services using advanced technology solutions. The team plays a crucial role in maintaining the reliability, security, and innovation of Central Highlands Water's digital systems.

Technology And Digital Services

The Project Management team at Central Highlands Water is responsible for overseeing and executing digital and capital projects aimed at improving water and wastewater services. This team ensures projects are delivered on time, within budget, and to the required quality standards, while also aligning with the strategic goals of the organization.

Central Highlands Water

Org chart

Teams

Managers and Team Leaders

Business Operations

Communications and Engagement Team

Engineering

Technology And Digital Services

Project Management

Offices

Central Highlands Water

Org chart

Teams

Managers and Team Leaders

Business Operations

Communications and Engagement Team

Engineering

Technology And Digital Services

Project Management

Offices

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