Nick B. is a seasoned System Analyst currently working at Central Hudson since August 2019, where responsibilities include collaborating with stakeholders to optimize business systems and enhance customer experience through the development of the IVR system. Prior experience includes roles at Marist College, including Associate System Analyst, Assistant System Analyst, and Telecommunications Technician, where Nick B. contributed to modernizing campus infrastructure by transitioning from legacy ROLM/IBM systems to Cisco CUCM. Nick B. also held a position as Project Manager/Systems Analyst Intern at Hudson Valley Advisory Group, Inc., leading the creation of a customer survey system for a nonprofit. Educational qualifications include a Master of Science in Information Systems and a Bachelor of Science in Information Technology Systems from Marist University.
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