Alexandre Miranda

Alexandre Miranda has accumulated diverse experience in administrative and customer support roles. At Dental Golden from November 2021 to July 2023 as an Auxiliar administrativo, Alexandre managed financial tasks such as notas fiscais, banking transactions, and document organization, while also maintaining an ERP system with PHP and SQL to enhance team workflow. Previously, at SEPLAG DF from July 2018 to December 2019, Alexandre worked as an Estagiário, assisting with the movement of processes and administrative activities. Currently, since July 2023, Alexandre serves as an Operador de Teleatendimento at Central IT - Tecnologia em Negócios, providing responsive support through chat and phone, handling over 100 inquiries daily and developing skills in empathy, time management, non-violent communication, and problem-solving under pressure.