Daiane Ribeiro is a Senior Contract Coordinator and Customer Success Manager with extensive experience in operations management and customer service. Previously, Daiane held various roles including Coordinator of Collections at Grupo Ágil and Analyst at Montreal Clube de Hospedagem, where expertise in leadership and strategic planning was demonstrated. Currently, Daiane leads the Planning, Development, and Ombudsman teams at Central IT, focusing on operational excellence and results delivery. Daiane's approach is characterized by empathy, assertive communication, and a human-centered management style aimed at fostering growth and innovation.
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