Landon Davis

Landon Davis has a diverse work experience spanning various roles in the IT industry. Landon is currently the Manager of Client Support Services at Centre Technologies, a position they have held since December 2020. Prior to that, from April 2019 to December 2020, Landon worked as the Support Desk Manager / Tier 2 Lead at The 20 MSP.

Before joining The 20 MSP, Landon worked at First Equipment Company from January 2015 to March 2019 as a System Administrator. In this role, they managed a support department of 5 people and provided support for escalated calls and issues. Landon ensured that all calls and tickets were addressed in a timely manner and provided coaching and guidance to team members. Landon also addressed staff issues related to time management and productivity and spot checked call recordings to enhance staff training and ensure high customer service standards.

Prior to First Equipment Company, Landon gained experience as a Support Analyst at the Society of Petroleum Engineers from September 2014 to January 2015. Landon also worked as a Web Editor and Store Manager at Royal Vapor from April 2014 to August 2014, where they managed the company website and online ordering system, corrected network and security system issues, and handled customer service and employee management duties.

Earlier in their career, Landon worked as a Systems Administrator at Healthquest Alliance from April 2012 to April 2014. In this role, they maintained PC desktop applications and hardware, managed terminal services environments, and administered the Kaseya server and databases for system stability and functionality. Landon also virtualized software in a terminal services environment via Microsoft App-V and remotely managed systems using Kaseya.

Landon's career began at Omnicom Group, where they worked as a Helpdesk Specialist from April 2009 to April 2012. Their responsibilities included maintaining PC and Mac desktop applications, building and installing workstations and desktop applications tailored to different operating systems and client needs, and conducting routine hardware and software maintenance.

Overall, Landon Davis has developed extensive experience in IT support, systems administration, and team management throughout their career.

Landon Davis attended Berkner school for an unspecified period of time. However, there is no information available about any specific degree or field of study pursued at this institution. Landon also obtained a certification in "70-687 Windows 8 Configuration" from Prometric in January 2014.