Anny Mego

Anny Mego is a skilled CX Consultant currently employed at Centribal since August 2023, with prior experience as a Data Analyst at Pacífico Seguros, where responsibilities included researching customer behavior segmentation and designing samples for pilot projects. Anny has worked as an Independent Consultant in Process Optimization and CRM management, enhancing operational efficiency for various clients. Previous roles include Regional CX Data Analytics Analyst and Assistant at Beat, where Anny was responsible for KPI performance analysis and reporting, and Bilingual Customer Experience Specialist at Konecta, addressing critical cases for LATAM airline customers. Anny holds a Bachelor of Business Administration in Management of International Business from Universidad Nacional Mayor de San Marcos and has studied Portuguese and advanced English, showcasing strong language proficiency and educational commitment.