Beibei Li

Beibei Li is a Senior Support Engineer at Centric Software since November 2022, with extensive experience in software development and customer support. Currently serving as a Back End Developer at Metromile since May 2018, Beibei Li implemented a credit reorder service that reduced costs for new signups and ensured compliance with renewal policies. Previous roles include Customer Success Engineer at Metromile, where Beibei Li led a team to manage business issues and automated common requests, and Cloud Operations and Support at eGain Corporation, focusing on live troubleshooting of high-priority issues. Beibei Li also has experience as a Project Manager at Netherfire Entertainment, overseeing mobile app development, and has contributed as a Grader and Math Tutor at the University of Oregon and Lane Community College, respectively. Beibei Li holds a Bachelor of Applied Science in Computer Science from the University of Oregon.