Peter L. is a seasoned technical support professional with extensive experience in the software and cloud solutions sectors. Currently serving as a Senior Technical Support Consultant at Centric Software since May 2024, Peter focuses on providing customer support and technical guidance for North American clients specializing in PLM. Previously, as a Technical Solutions Engineer at RedPoint Global Inc. from December 2018 to March 2024, Peter supported various platforms, including Windows, Linux, AWS, Azure, and Google Cloud, enhancing product personalization through RedPoint Interaction software. Peter’s earlier positions include Senior Solutions Engineer and Solutions Engineer at Bamboo Rose, where responsibilities involved implementing AWS cloud solutions and maintaining customer technical relationships. Peter’s early career includes roles at Salem State University, where valuable skills in customer service, website management, and mentorship were developed, culminating in a Bachelor of Science in Computer Science from the same institution.
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