Caroline Naylor is an experienced product management professional currently serving as a Product Owner at Centrica since July 2023. Previously, Caroline held the position of Senior Product Manager - Digital Products at LRQA from October 2019 to June 2023, where management of the digital products team and strategic roadmap development were key responsibilities. Prior experience at Vodafone, spanning from November 2002 to June 2019, included various roles such as Senior Product Manager for Consumer Services and Innovation, where Caroline was instrumental in managing multiple product portfolios and launching innovative services including 4G voice and messaging. Additional roles at Vodafone encompassed proposition and category management, customer experience design, and training support during the 3G launch.
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