Caroline Smethurst

Caroline Smethurst is a seasoned professional with extensive experience in risk management and internal controls within the energy sector. Currently serving as Group Controls Manager at Centrica since August 2022, Caroline leads the development of a robust internal control framework that complies with regulatory standards. Previously, as Enterprise Risk & Controls Manager at Centrica, responsibilities included maintaining the Enterprise Risk Framework and providing expert support across business units. Caroline's background at British Gas spans multiple roles, including Conduct Risk and Assurance Manager and Operational Risk Analyst, where expertise in regulatory compliance and risk management was demonstrated. Additionally, Caroline has held management roles at Alliance & Leicester, Andrew Mitchell, Pearson Education Services Private Limited, and RAC, focusing on team development and customer service excellence.