Charlotte Baker

Charlotte Baker is an experienced Digital Communications Manager currently at Centrica, following a previous role as Assistant Content Manager at British Gas. In these positions, Charlotte developed multi-channel content strategies, produced reactive communications during critical events like the energy crisis, and launched new social media initiatives. Prior roles at Centrica included leading ESG responses, establishing waste obligations under EU legislation post-Brexit, and managing cross-functional communication efforts for sustainability projects. Charlotte's background also includes roles in hospitality, contributing to customer service and team management. Charlotte holds a Bachelor's Degree in Biology from The University of Sheffield.