Emma Oakes is an accomplished professional with extensive experience in the telecommunications and utilities sectors. Currently serving as the Director of Electrical Services at Centrica since August 2023, Emma previously held multiple senior management positions at Openreach from September 2014 to August 2023, including Senior Manager Infrastructure Enablement and Senior Manager, Network Assurance North. Earlier roles at Openreach encompassed specialized functions in radio and orchestration, project management, and operational performance. Emma's career also includes experience as a Proactive Customer Services Executive at CHEP UK & Ireland and a Northern Street Furniture Coordinator at JCDecaux. Emma holds a BA Hons in Politics, Political Science and Government from Newcastle University, earned between 2009 and 2012, and attended Loreto Grammar School in Altrincham from 2001 to 2008.
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